Lincoln BIG Bus Deals Terms

Get in touch

For more details about the Lincoln BIG Bus Deals, contact the team

01522 545 233 or email us

Please read the terms and conditions of the Lincoln BIG Bus Deals carefully before proceeding with your application.

Lincoln Business Improvement Group Bus Pass Terms and Conditions

You can only join the Lincoln BIG Bus Deal if your employer is within the Lincoln Business Improvement District.

Inner Pass is valid on any Stagecoach bus service within the Lincoln City boundary, including North Hykeham, Waddington, Branston, Washingborough, Heighington, Skellingthorpe.

Outer Pass is valid on any Stagecoach service where the boarding or alighting point is within the Lincoln City boundary and no changes enroute are involved.

• You must show the bus driver your photo-ID card along with your BIG Bus Deal card every time you travel on a Stagecoach bus for the pass to be valid.
• You are not tied into the scheme, but we would like you to consider the BIG Bus Deal as a long term option. You must give one calendar month’s advance written notice to cancel your card and return it to us. Failure to do so will leave you liable for the remaining cost of your card.
• All commuter plans are reviewed on an annual basis and any increases will be notified to Lincoln BIG Bus Deal card holders at least one month in advance. Stagecoach will endeavour to keep the cost of travel as low as possible.
• The set up fee for the pass will be taken in advance, monthly payments via direct debit on 1^st of every month will follow until notified otherwise until further notice.
• You must notify Lincoln BIG if any of your contact details should change.
• Payment for your pass must be received before you are issued with your pass.
• Payment for your application for a pass must be made at least 14 working days before the end of the month you apply.
• For new applicants: If Lincoln BIG don't receive confirmation that your direct debit has been set up, you will receive an email reminder from Lincoln BIG. Failure to provide confirmation of your direct debit, will lead to your application not being processed. You will not receive any further communications regarding your bus pass being cancelled. If you wish to re-apply in the future, you will be required to re-apply on the website, this application will incur a resubscription fee.
• If a payment is not received, you will NOT receive any notification from Lincoln BIG other than the automated failed payment email.  Following a failed payment notification your pass will be automatically cancelled.  Your pass will not be valid. If you wish to re-join the scheme you will be required to reapply via the Lincoln BIG website and you will be liable to pay a re-submission fee to re-join the scheme.
• Your bus pass will automatically be renewed annually unless we hear otherwise. If you wish to cancel your pass, please provide one calendar months’ notice.
• In the event of losing your BIG Bus Deal Card, please contact the team at Lincoln BIG as soon as possible on tel: 01522 545 233 or info@lincolnbig.co.uk.  There is an administration fee of £15 to produce replacement cards.
• All bus passes must be collected from the Lincoln BIG office at The Terrace, Grantham St, Lincoln LN2 1BD, unless otherwise agreed with the Relationship & Operations Manager or Office Administrator.

You must notify Lincoln BIG if any of your contact details / employment should change.