BIG Bus & Car Parking
Lincoln BIG Bus Deal
The Lincoln BIG Bus Deal helps to cut the costs for employees of Lincoln BIG members or levy paying businesses in the BID. to travel to work.
The BIG Bus Deal is a scheme developed by Stagecoach East Midlands with the Lincoln Business Improvement Group, to encourage people to travel to work by bus. The BIG Bus Deal helps cut the costs and stress involved in travelling to and from work. If your employer is within the Lincoln Business Improvement District, you can join the scheme.
Do I need the Inner or Outer Bus Pass?
The Lincoln BIG Bus Deal passes work in the same way as Stagecoach's Megarider and Megarider Plus work: any journeys past the Megarider Boundary require an Outer Pass. The BIG Bus Deal is a scheme developed by Stagecoach East Midlands with the Lincoln Business Improvement Group, to encourage people to travel to work by bus. The BIG Bus Deal helps cut the costs and stress involved in travelling to and from work. If your employer is within the Lincoln Business Improvement District, you can join the scheme.
Please see the Stagecoach Bus Map for details.
How do I join?
If your business is within the Business Improvement District, you can join the scheme by submitting the online form. Once your employment has been verified and your submission has been approved, Lincoln BIG will be in touch to complete the process. Passes are issued for the first day of the calendar month.
Bus pass applications must be submitted by the 14th of a month in order to get these printed and despatched in time for the following month's start.
To apply for a Lincoln BIG Bus Pass please click here
What happens when I join the plan?
After your application has been processed, you will be issued with your ID card and BIG Bus Deal card, both of which will be required to travel. The fee for the pass will be taken in monthly standing order payments until further notice. Although you are not tied into the scheme, we would like you to consider the BIG Bus Deal as a long term option. You must give one calendar month’s advance written notice to cancel your card and return it to us. Failure to do so will leave you liable for the remaining cost of your card. Should your standing order fail you will be required to pay a resubmission fee.
How do I use my card?
Every time you travel on a Stagecoach bus you simply show the driver your photo-ID card along with your BIG Bus Deal card. It's that simple – no money, no paper tickets, no hassle with change.
How convenient is the current network of buses?
Stagecoach operates a network of bus services covering the whole of the City of Lincoln, North Hykeham, Waddington, Branston, Washingborough, Heighington, Nettleham and Skellingthorpe. Most services run every 15 or 20 minutes. Outer villages and towns are also served regularly.
You can download your timetable on the Stagecoach website.
Will the price go up?
Stagecoach will endeavour to keep the cost of travel as low as possible. Naturally, the more people that join the BIG Bus Deal plan, the easier this will be. All commuter plans are reviewed on an annual basis and any increases will be notified to Lincoln BIG Bus Deal cardholders at least a month in advance.
Lincoln BIG Parking Deal
The Lincoln BIG Parking Deal offers discounted parking at selected car parks across the city.
Lincoln Business Improvement Group has negotiated a bulk purchase deal for Business Improvement Group Levy Payers, their employees and University of Lincoln students to park more cost-effectively in the city centre. The scheme allows a variety of options: from full-time parking seven days a week to books of scratch cards for more infrequent parking.
Lincoln BIG Car Parking - Current Customers
If you have any queries please don’t hesitate to contact us on 01522 545 233 or email [email protected]
Will I be guaranteed a space?
We have targeted car parks that are less pressurised for this deal and where there are normally spaces available all week, however, some car parks may get busy at peak times or during events.
Your permit is valid in any of the car parks of your option choice and can be used in an alternative car park listed under that option if your first choice is full. You may risk a fine if you use your pass in the wrong car park.
How do I join?
If your business is within the Business Improvement District, you can join the scheme by submitting the online form. Once your employment has been verified and your submission has been approved, Lincoln BIG will be in touch to complete the process. Permits are issued for the first day of the calendar month.
Car parking permit applications must be submitted by the 14th of a month in order to get these printed and despatched in time for the following month's start.
To apply for a Lincoln BIG parking permit please click here
What happens when I join?
The monthly fee for the car parking or bus pass will be paid by monthly direct debit authorisation until further notice. If you wish to discontinue your permit, a calendar month's advance written notice must be given to Lincoln BIG. Please note that if a payment is not received your permit will not be valid and you will be liable to fines for improper display of a ticket. Should your direct debit payment fail, you will be required to pay a resubmission fee.
Here you can find our frequently asked questions regarding our Bus and Car schemes:
Q – When will I hear or know that my pass/permit is ready?
A – Customers will receive an email from [email protected] informing them that their pass/permit is ready for collection; this is typically between 20th & 26th of the month.
Q – Will my pass/permit be posted out to me?
A – No, we no longer post passes/permits out due to reports of loss and damage.
Q – Where do I collect my pass/permit from?
A – Passes/permits will be made available for collection from: The Terrace, Grantham Street, Lincoln, LN2 1BD. Collection times between 9am and 4pm, Monday to Friday.
Q – How do I cancel my subscription?
A – We require a full calendar months’ notice, in writing to cancel a subscription.
Q – Can I change the payment date from 1st of the month?
A – Unfortunately, not. Applications and the production of passes/permits run on a monthly cycle from 1st to the end of the month and therefore, payments are all set up to be collected or due on 1st of every month.
Q – Can I pause my subscription?
A – Unfortunately, not. Our current payment system does not allow for your DD to be paused. Also, we are unable to pause pass or permit as Stagecoach/ Parking Services do not allow this.
Q – Do I need to reapply each month?
A – No, your pass/permit is an annual pass that customers pay by monthly instalments.
Q – How will I know that my pass/permit is due for renewal?
A – Each pass/permit (apart from Central Parking Passes) have an expiry date printed on them. Your pass/permit will be renewed automatically every year unless you have submitted the required notice to cancel. We will email customers to let them know when their renewed pass/permit is ready for collection. (Central Parking Cards are renewed remotely by Parking Services – you will not receive a new card)
Q – What qualifies me to join the bus or parking scheme?
A – Your employer must be a Lincoln BIG Member, (members are Levy paying businesses within the BID – Business Improvement District – the BID has a City Centre Boundary, more information about the BID and membership can be found on our website). To find out if your employer is a Lincoln BIG member, please contact us for more information.
Q – Do I need to join the scheme for a certain amount of time?
A – The schemes are designed as long-term solutions to parking within or travelling into the BID for work purposes (University Students included). Ideally, we do prefer people to join the schemes for longer periods of time, however, customers are not tied into the schemes and can submit their notice to cancel at anytime after joining the scheme.
Q – What happens if I cancel without submitting the required notice?
A – Your pass/permit will be cancelled immediately, even if you have paid for the month you’ve cancelled in.
If you have any other questions please contact [email protected]
